Individual customers:

To "Anyone" that may be in need of the "Perfect PC Support Site" for resolving ANY problems that you may encounter with your PC(s), I "Highly Recommend" PC Helpline!!

I had tried Other "support sites", but have found PC Helpline to be far and away a Superior place to resolve any and all of the problems such as the ones that I have encountered with my systems. "Kudos" to all of the Highly Qualified Personnel at PC Helpline!! Not only do these individuals give you "Personal/Individual" attention, but have a "Stick To It-tiveness" that most likely will astound you, as it has me!!

These "Guys" just "Do Not Give Up", until the Problem(s) is/are resolved!!. It would take up too much space here to relay all the Problems I've had and the extensive steps PC Helpline took to resolve them, Totally!

I truly cannot say enough about how extremely impressed I am with PC Helpline and I for one fully intend on continuing my "Partnership" with them in the years to come. So...If you are at the point I was..."Fixin' to just throw everything out the window"...do yourself a favor and give PC Helpline a try. You'll be glad you did!! and a Big "Thank You...Guys" for all of your help!!

Sincerely Yours, Ron Taylor Hebron, NE.

"Thank you for the excellent service you have provided over the past three months. It is just great to know that I have friends with the knowledge to help me when the technology overwhelms me.

I want to use all these wonderful things that my computer can bring me, but one false step, and I am in big trouble.

You have bailed me out several times during my initial subscription. You are able to give me advice in minutes which has saved me hours -- if not days -- of independent struggle.

I have another life as a school teacher. I was afraid I was going to have to give up sleep to keep all these applications running. You solve all my problems. Thanks"

Sidney Pafford, Santa Monica California.

"PC Helpline was a good investment for me. The technicians who helped me were polite, patient and very knowledgeable. Thanks to PC Helpline I now have a smoothly running computer."

D.L.Brossard,Quebec, Canada

"The service I received from PC Helpline was wonderful! The service representatives on the other end of the phone were very patient and used language and instructions that were easy to understand. I have recommended them to many of my friends."

Heather Watson Victoria, Canada

I am delighted with my Email support package and the quick response I get when I need help so desperately. Although I use the service every now and then, but I have the peace of mind that whenever I need help, it is only a short Email away!

Sharon Mayfield Bristol, UK

Companies:

"As a management consultant who travels extensively throughout North America and Europe, I heavily rely on my laptops that I take with me and the remote connections to my office in Victoria. It is so reassuring to know that I can and do get the professional support I need from PC Helpline at any time of day or night and from anywhere in the world".

Gareth Wood
Garethwood Associates, Victoria, British Columbia

"Why you might ask did I pick PC Helpline?" -- because I tested their response to an inquiry about supporting 4000 of my PCs in the field on a Saturday evening in early March 2002, around 11 PM. I received a response two hours later date-stamped 1am Sunday. No other service provider responded to me even within days. And then they had no packages that met my end user needs. No other company that we had contacted came forth with a package that worked for me and my end users. So our choice was simple - if they can respond on Saturday night to a brand new customer's request then they will service my end users just the same.

Simply put - PC Helpline was the only Helpdesk provider that understood our needs and responded late on a Saturday night early Sunday morning. That showed me someone cared. When I shared that with CyberStudy - they agreed with me that such a response deserved to be rewarded.

PC Helpline has been delivering an excellent service to our end-user community. Their technicians are knowledgeable and friendly and handle every call in a professional manner. PC Helpline displays a real commitment to our efforts in improving the educational opportunities of our families through the use of technology.

Craig Wittman
Reason Computer, Minneapolis Minnesota

"From the beginning David worked with us to identify our needs, how to
address the impediments and constantly working toward our goals. This
was all before David even arrived on site.

Upon his arrival he jumped right in attacking the problems and working
with our IT department with all it specifications and requirements to
get the Maximizer database up and running to everyone's satisfaction.
Our IT department was a bit hesitant in dealing with an outside
consultant but everything went swimmingly!!

David went above and beyond in dealing with the program's vendor to
resolve an upgrade issue very much in our favor!! It was a pleasure to
find such a wealth of information in David, coupled with his abilities
to identify our goals and working to fulfill them within our time
constraints.

I can wholeheartedly recommend David's services to anyone in similar
circumstances!!"

Jim Otremsky
Step Forward Co, Kent Washington